Você deve ter acompanhado na última edição, que o atendimento de serviços de Recursos Humanos está agora no Centro de Serviços Compartilhados (CSC) do Sistema Fiep e também no ramal 9800.
Mas hoje vamos falar sobre a mudança no atendimento e na abertura de chamados dos serviços de Tecnologia da Informação (TI).
Você está acostumado a abrir esses chamados no Help Desk, correto? Então fique atento: a partir do dia 5 de setembro, os chamados para serviços de Tecnologia da Informação também deverão ser abertos no CSC pelo endereço csc.fiepr.org.br ou pelo ramal 9800, que também é usado para o atendimento de Recursos Humanos.
Com essa mudança, teremos uma melhor visão e gestão dos serviços, com foco em eficiência e entrega de qualidade dentro do prazo.
Preparamos um tutorial bem simples para você saber como usar o CSC.
Clique aqui para acessar o curso.
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